Shipping Policy

Effective Date: June 2026

Thank you for shopping with Velora Beauty.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Shipping Times

Estimated delivery times:

• United States: 7–12 Business Days

• Canada: 7–14 Business Days

• United Kingdom: 6–10 Business Days

• Australia & New Zealand: 7–12 Business Days

• Europe: 7–14 Business Days

• Rest of the World: 8–15 Business Days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak holiday periods.

Shipping Costs

We are pleased to offer FREE Express Shipping on all orders.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to become active.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase. Velora Beauty is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided at checkout.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your order appears delayed or has not arrived within the estimated delivery timeframe, please contact us at contact@thevelorabeauty.shop, and we'll be happy to assist.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: contact@thevelorabeauty.shop